The Importance of Quality Assurance in App Development

Mobile apps

Our world has turned into a mobile-centric one. In the first quarter of 2021, 3.48 million apps were available on Google Play Store, and 2.22 million were available on Apple Store. With the increased popularity of mobile phones, the majority of businesses turned towards developing their own mobile applications.

App development statistics

However, not every mobile app gets successful. According to Statista, 68.07% of the app does not get 100k downloads, and only 0.1% of apps have more than 5 million downloads.

It is important to deliver the highest quality app development for a smooth and long run in the industrial market. Unfortunately, in the app development process, a minor mistake can cost you a fortune.

As we know, app development is a long and complex procedure. Sometimes due to excessive workload, a few mistakes get overlooked, compromising the software quality. Due to this, you may face some severe consequences. You put so much effort into developing your business app, therefore you need to ensure that the code properly functions, UX is impeccable, and functionality is up to the mark on the deployment day.

That’s why quality assurance is important in every app development process. The majority of mobile application development services have a quality assurance team to provide a seamless experience.

In this article, we’ll discuss quality assurance and its importance in depth.

What is Quality Assurance?

In simple terms, quality assurance is the way to identify any mistakes, bugs, and errors during the initial stage of app development and avoid any glitches during the deployment. A well-developed QA system improves the company’s creditability, increases customer confidence, and improves workflow efficiency.

Ideally, a quality assurance team consists of a QA engineer, a QA analyst, and a QA tester. Additionally, the majority of mobile application development services companies are tied up with the ISO 9000 international standards to ensure that their quality assurance is system is effective.

Examples of Software Mistakes

No matter how many precautions you take, sometimes glitches happen. It’s not necessary that glitches occur at the time of launch, they may occur few years after successfully launching the app. Let’s see a few examples of famous app glitches that cost them millions.

In 2017, a businessman in France sued Uber for $48 million as a glitch in the app tipped off his wife about his extra-marital affair. Due to the glitch, the app kept sending notifications to his wife’s phone even though he logged out of her phone.

In 2015, Starbucks lost millions as a result of the glitch in their daily system across the US and Canada. Due to the glitch, they had to give away free drinks till the error was fixed, and the systems were restored.  

In 2015, at the time of Christmas, Amazon faced a glitch and listed the prices as 1P each. As a result, every item from the website was crashed down to 1 pound. It was literally a nightmare before Christmas. Unfortunately, by the time that glitch was found and repaired, the sellers were hit by a massive loss. They lost up to 100000 pounds in just a few hours.    

These are a few examples of app failures that cost millions to businesses. Sometimes a small overlook can cause big destructions. That’s why it is important to learn and apply quality assurance in your app development process to avoid such technical disasters.  

How does the QA team determine the mobile app quality? 

Nobody is perfect. Sometimes a developer may overlook something that can cause some errors. That’s where the QA team comes in handy. They have a set of categories they use to determine the quality of the app. Here are the six characteristics that help a QA team determine the app quality and find the errors.  

  • Functionality

The first thing they check is the functionality of the app features. They check the functionality, productivity, placement, interaction, data security, and compatibility. Next, they make sure that all the functions are working properly and following all the guidelines.

  • Reliability

The QA team determines why and how often the app malfunction and how much time it takes to start working properly. This way, they work towards ensuring the reliability of the mobile application.

  • Usability

There is no point in building a mobile app if it cannot understand the basic functionality and make it impracticable. The QA team determines the efforts it takes to understand and implement the functions.

  • Efficiency

An efficient app is a necessity for the business. A QA team makes sure that the development team follows the coding guidelines and designs the app with efficiency.

  • Maintainability

Everybody makes mistakes, and in this case, it’s the QA engineer’s role to identify and fix them. A QA engineer determines how stable the app performance is and how much a code modification requires if the app is facing any problems.

  • Profitability

The QA team figure outs the adaptability of the application. They check if it works on a different platform and if it is easy to install. And if it is easy to replace the system on different platforms.

Reasons why Quality Assurance is Important

Quality assurance is more than just a quality check for your mobile app development. Quality assurance improves many business aspects such as client relations and business status along with bug fixes. Therefore, always make sure that your mobile application development team has a qualified QA team. 

Here are a few reasons that will elaborate on why quality assurance is important.

Cost-efficient and Time-Saving

Consistent quality assurance is key for successful and smooth app development. Quality check on each stage of the app development will help you determine any errors and bugs in the early stages.

If the bugs get unidentified on an early basis, it can cost you a lot to remove them in the last stage. You need to go through the whole code again to fix the error, hence you waste a lot of time.

Therefore, it’s the mobile app development solutions provider’s responsibility to go through the QA process step-by-step to maintain the app’s quality and functionality. So that errors and bugs get recognized and fixed to avoid any rush at the time of app deployment can cost a lot for both the mobile app development company and the client.

Ensures Quality and Competitiveness

In this competitive industry, delivering the best software quality has become essential for app development companies. The primary aim of these companies is to provide valuable mobile app development services and excellent mobile app performance.

If any app faces malfunction or glitches, it ruins the name of the brand and ruins the reputation of the app development company, and they may face many consequences. Therefore, quality assurance is as important for app Development companies as it is for the client.

In simple words, you are providing the mobile application development services, thus it is your sole duty to give your client the best mobile application that makes them stand out in the market. Thorough quality assurance will not only put you one step ahead of your competitors, but it will also help you maintain the quality and keenness of your products.  

Ensures Security

One of the most important things in the app development process is security. Securing the user data and credibility has to be the priority of every app development service. When you deliver the app to your clients, they have higher expectations regarding its functionality, performance, and security.

As we know, a single data breach can cost all the sensitive user data. Quality assurance helps you avoid it. First, it identifies all the possible liability in-app security and notifies it. Then, it helps the QA team fix it in time and deliver secure and reliable mobile applications.

Guarantees User Satisfaction

Regardless of the type of business, user satisfaction is very important. A mobile app with lots of bugs and errors can ruin the user experience and draw them to abandon it. The QA team aims to develop and deliver a mobile app without any errors and mistakes to ensure a seamless user experience.

Maintains Business Reputation

As we said earlier, a simple glitch can cost you thousands and ruin your business. Your business’s reputation is clearly dependent on the services you provide. The majority of android app development companies and iOS app developers have the best QA team to ensure the quality and performance of the app.

In some cases, software glitches lead to many consequences. Your client may lose a hefty amount, and sometimes they may face some legal actions (the Uber case). It threatens the business reputation as well as the relationship between the company and the client.

Thorough quality assurance ensures bug-free and smooth app development and helps maintain the company’s goodwill in the market.


In a nutshell, the quality assurance team makes sure that you deliver your best and stand out in the market. However, mistakes are bound to happen, no matter how many precautions you take. Therefore, including a QA team in your development process is very important. A seamless and excellent experience will ensure your success and make you stand out in the market.

Therefore, plan your QA strategy accordingly and fulfill your client’s functional requirements and provide them with a smooth user experience. If you are looking for a reliable mobile app development company, you are at the right place. 

About Post Author

Leave a Reply

Your email address will not be published. Required fields are marked *